There’s something about the term “NPC” (Non-Player Character) that sounds hollow to me. Maybe it’s the ambiguousness of acronyms, or how the term literally sounds like “empty.” As a narrative designer, my philosophy is to think of NPCs less like assets on a spreadsheet, and more like my cast. There are big and small parts, but I believe designers can give any character soul. (Even a character whose soul was stolen by an evil wizard of some sort!) A bit more effort can make a minor NPC more human, and a game’s world more alive.

source: HN