Ironies of automation
https://blog.acolyer.org/2020/01/08/ironies-of-automation/ [blog.acolyer.org]
2020-01-11 23:45
The central irony (‘combination of circumstances, the result of which is the direct opposite of what might be expected’) referred to in this paper is that the more we automate, and the more sophisticated we make that automation, the more we become dependent on a highly skilled human operator.