Substack's UI and 1Password just cost me $2,023
As part of a Zoom call today, I tried to sign up for a $10 monthly subscription on a Substack page to test the user journey. I paid $2,023.
When I’ve clicked my card details in 1Password, it’s entered my expiry year in the hidden, custom subscription amount box (I’m not sure why - is this a 1Password bug?). Because this box has now changed value, the Substack UI has automatically selected this option. I’ve then hit “Subscribe” before I had time to notice and 💸 $2,023.